Phone Service - Voice over IP (VOIP) Conferencing and Telephones

The latest phone offering at UNL, Voice over IP or VoIP, serviced by a more robust and redundant infrastructure, brings most of the same features you are familiar with along with quicker install and changes.

Benefits & Features

One of these benefits is, in most cases, the ability to relocate an installed phone within the same building.  Before relocating your phone, submit the E911 form to the right of this page to update your location information. Accurate location information is essential for 911 emergency services. To better ensure that emergency responders are able to quickly identify the location of an emergency, in the event you need to call 911, your first choice should be to call from a wired-line phone or cellular phone. If you do choose to call 911 from a soft-phone, you will need to stay on the line with 911 dispatch to confirm your exact location. For information on the UNL phone migration project, visit its.nebraska.edu/unl-phone-migration

Getting Started

 

Campus service includes basic voicemail, call transfer/3-party conference, call forward, call hold, local and long distance access.

 

Eligibility

Departmental (Faculty/Staff) customers 

Pricing

VoIP Packages

All packages require an additional one-time installation charges of $45.05 for a new Cisco VoIP install and $13.75 for adding an extension of a Cisco VoIP install.  Installation rates are lower for group dept installations of greater than 5. Please contact IT Telephone Service Desk for more information.

Phone rates listed do not include the additional $8 monthly Infrastructure surcharge per installed phone location, to support maintenance of the UNL Campus IT Network:  (Will appear on invoice as: Infrastructure Data = $5.00 & Infrastructure Wire =$3)

 
Standard Package

Includes VoIP phone set (supports 1 GB network connection) or Soft Phone service (excludes Soft Phone headset), VoIP service, Long distance and Customer self-care portal service (Jabber softphone only does not require a phone set)

$24.20/month

 

  • <img src="./media/142" data-caption="7841 phone set: $4.50/month" />

 

 

Total $28.70/month

 

 
Standard Plus Package

Includes VoIP phone set (supports 1 GB network connection) or Soft Phone service (excludes Soft Phone headset), VoIP service, Long distance and Customer self-care portal 

$24.20/month

 

8851 phone set: $13.80/month

Total 
$38.00/month

 

 
Conference Package

Includes VoIP phone set (supports 1 GB network connection), VoIP service, Long distance and Customer self-care portal

(NOTE: Conference Phones do not support sharing a network jack with a computer)

$24.20/month

 

8832 phone set: $25.50/month

Total 
$49.70/month

 

 

Analog Phone Port

Includes Analog service, Long distance and Customer self-care portal

NOTE: Due to equipment availability these request may take longer then normal to fulfill.

$25.70/month

No phone set included

 

Total $25.70/month

 

 
Switch Only - An auto attendant Pilot number 

Includes VoIP service and Customer self-care portal service

$9.10/month

No phone set included

 

Total 
$9.10/month

 

 
Non-Primary Number - 1st instance of a number that isn't the primary number on any phone

Includes VoIP service, Long distance and Customer self-care portal service

$9.60/month

No phone set included

 

Total 
$9.60/month

 

 Accessories

Poly CS-540 Headset
The Poly CS-540 headset is a wireless headset that can connect to a Cisco 7841 or 8851 desk phone allowing you to conveniently be able to take calls while still having use of your hands.

Includes Poly CS-540 headset and APC-43 EHS (audio) cable to integrate with a Cisco desk phone.

$14.55/month

 

 

Total 
$14.55/month

 

36 Button Key Expansion Module
The Cisco 8851 Desk Phone can have up to 2 of these 36 Button Key Expansion Modules attached to it. NOTE: The 36 Button Key Expansion Module is not compatible with the Cisco 7841 Desk Phone.

The Key Expansion Module has 9 buttons on either side of the screen allowing 18 buttons to be viewable at any one time. Below the screen are 2 buttons allowing you to switch between 2 pages of buttons giving you a total of 36 programable buttons.

$9.50/month

 

 

Total 
$9.50/month

Additional Information

Service News

There are no recent news items for this service. Find other service news items here.

Availability/Hours

Monday - Friday, 8am - 5pm

Support

Contact the Telecommunications team at 402-472-3434 or via email at telecom@nebraska.edu.

Voicemail reset instructions