Phone Service - Voice over IP (VOIP) Conferencing and Telephones

The latest phone offering, Voice over IP referred to as VoIP, brings most of the same features you are familiar with along with quicker install and changes. 

One of these benefits is, in most cases, the ability to relocate an installed phone within the same building.  Before relocating your phone, submit the E911 form to the right of this page to update your location information. Accurate location information is essential for 911 emergency services. To better ensure that emergency responders are able to quickly identify the location of an emergency, in the event you need to call 911, your first choice should be to call from a wired-line phone or cellular phone. If you do choose to call 911 from a soft-phone, you will need to stay on the line with 911 dispatch to confirm your exact location. For information on the UNL phone migration project, visit its.nebraska.edu/unl-phone-migration

Getting Started

Departmental Service

Campus service includes basic voicemail, call transfer/3-party conference, call forward, call hold, local and long distance access.

 

Pricing

VoIP Package Rates

To view our selection of VoIP phones, CLICK HERE 

Contact the ITS Telephone Help Desk at 2-3434 to signup.

 

All packages require an additional one-time installation charges of $45.05 for a new Cisco VoIP install and $13.75 for adding an extension of a Cisco VoIP install.  Installation rates are lower for group dept installations of greater than 5. Please contact IT Telephone Service Desk for more information.

Phone rates listed do not include the additional $8 monthly Infrastructure surcharge per installed phone location, to support maintenance of the UNL Campus IT Network:  (Will appear on invoice as: Infrastructure Data = $5.00 & Infrastructure Wire =$3)

Standard Package
Recommended for current Analog 9316 or 9417 users

Includes VoIP phone set (supports 1 GB network connection) or Soft Phone service (excludes Soft Phone headset), VoIP service, Long distance and Customer self-care portal service (Jabber softphone only does not require a phone set)

$24.20/month

 

 

7841 phone set: $4.50/month

 

Total $28.70/month

 

Standard Plus Package
Recommended for current Digital 5316 or 5209 users

Includes VoIP phone set (supports 1 GB network connection) or Soft Phone service (excludes Soft Phone headset), VoIP service, Long distance and Customer self-care portal 

$24.20/month

 

8851 phone set: $13.80/month

Total 
$38.00/month

 

Conference Package
Recommended for current Table Top Conference Phones

Includes VoIP phone set (supports 1 GB network connection), VoIP service, Long distance and Customer self-care portal

(NOTE: Conference Phones do not support sharing a network jack with a computer)

$24.20/month

 

8832 phone set: $25.50/month

Total 
$49.70/month

 

Commuter Package
Recommended for current Analog 9316 or 9417 users in two locations with an extension

Includes VoIP phone set (supports 1 GB network connection) and Soft Phone service (excluded soft phone headset), VoIP service, Long distance and Customer self-care portal. Commuter offers support to two phone sets or one phone set and one soft phone.

$29.50/month

 

 

 

Two (2) 7841 phone sets: $4.50/month x 2=$9.00

 

Total 
$38.50/month

 

Group Multi-Device Package

Recommended for current Digital multi-line device or multi-device users
(provides support for 3-10 phone sets)

Includes VoIP phone set or Soft Phone service (excludes Soft Phone headset), VoIP service, Long distance and Customer self-care portal.

NOTE: Cisco 7841 and 8851 phones support 1 GB network connections all other phones only support 100 MB network connections)

$34.50/month*

*Plus additional sets 

 

7841 phone set: $4.50/month    

     

8851 phone set: $13.80/month

 

 

Analog Phone Port

Recommended for situations where an analog phone port is still required

Includes Analog service, Long distance and Customer self-care portal

NOTE: Due to equipment availability these request may take longer then normal to fulfill.

$25.70/month

No phone set included

 

Total $25.70/month

 

Switch Only
An auto attendant Pilot number or the 1st instance of a number that isn't the primary number on any phone

Includes VoIP service and Customer self-care portal service

$9.10/month

No phone set included

 

Total 
$9.10/month

 

Non-Primary Number
An auto attendant Pilot number or the 1st instance of a number that isn't the primary number on any phone

Includes VoIP service, Long distance and Customer self-care portal service

$9.60/month

No phone set included

 

Total 
$9.60/month

 

 Accessories

Poly CS-540 Headset
The Poly CS-540 headset is a wireless headset that can connect to a Cisco 7841 or 8851 desk phone allowing you to conviently be able to take calls while still having use of your hands.

Includes Poly CS-540 headset and APC-43 EHS (audio) cable to integrate with a Cisco Deskphone.

$14.55/month

 

 

Total 
$14.55/month

 

36 Button Key Expansion Module
The Cisco 8851 Desk Phone can have up to 2 of these 36 Button Key Expansion Modules attached to it. NOTE: The 36 Button Key Expansion Module is not compatible with the Cisco 7841 Desk Phone.

The Key Expansion Module has 9 buttons on either side of the screen allowing 18 buttons to be viewable at any one time. Below the screen are 2 buttons allowing you to switch between 2 pages of buttons giving you a total of 36 programable buttons.

$9.50/month

 

 

Total 
$9.50/month

Additional Information

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Support

Help / Support

Contact the Computer Help Center: 402-472-3970 or toll-free 866-472-3970

Email support@nebraska.edu

Voicemail reset instructions