NU IT Service Management - NU-ITSM Footprints Business Capability and Process Automation

IT Service management (ITSM) incorporates numerous capabilities to improve service delivery to your client. These capabilities include incident (trouble ticketing), request, change control, knowledge management, and service catalog.

Eligibility

All students, faculty and staff, applicants, visitors.

Pricing

There is no charge for this service, which is considered a common-good service.