HuskerTech Help Center Service Rates

Fees are not applicable to users who stay in the Help Center during service.

Diagnostics

Software/Hardware Diagnostics $15.00 flat rate Diagnose specific issues or perform general diagnostics. If a repair is needed, the diagnostic fee is only applicable if the repair is not done at Huskertech.

 

Operating System and Software

Operating System Update $10.00 flat rate Operating system software update. Both Mac and Windows.
Operating System Full Installation $40.00 + $20/hr after 1st hour Clean installation or re-installation of operating system. User is responsible for having a license for their own copy of Windows. Any data backups or data transfers will have an additional fee. (listed below)
Software Installation $15.00 per install Installation and setup of software applications.

 

Data and Storage

Data Recovery/Backup $40/hr Data recovery or backup without transferring to new laptop. User must have their own storage device to move data to.
Data Transfer $40.00 + $20/hr after 1st hour Data transfer from a previous back up or from one machine to another.

 

Device Setup

New Device Setup without Data Transfer $20.00 flat rate Assistance in setting up a new device. Includes account setup, logging in to email and other services, etc. Any software installations will include the $15 fee.
New Device Setup with Data Transfer $40.00 + $20/hr after 1st hour Assistance in setting up a new device. Includes the basic setup above, as well as transfer of data from an external storage device or other laptop.

 

Hardware Install

Hard Drive/SSD Install $30.00 flat rate Installation of hard drive, including removing old drive if necessary. User must provide the new hard drive. 
RAM Install $20.00 flat rate Installation of RAM. User must provide the new RAM hardware.

 

Laptop Repairs

Our laptop repair services now encompass Lenovo and Apple Macbook devices, regardless of their warranty status. For Dell and HP laptops, we specialize exclusively in handling repairs that fall within the warranty period.

Apple

  • Warranty Coverage: Repairs covered under warranty; no cost to you.

  • Out-of-Warranty: You cover the part cost + our labor rates.

Lenovo: 

  • Warranty Coverage: Repairs covered under warranty; no cost to you.

  • Out-of-Warranty: You cover the part cost + our labor rates.

Dell: 

  • Warranty Coverage: Repairs covered under warranty; no cost to you.

  • Out-of-Warranty Parts Recommendation: We can suggest a suitable part for you to purchase and bring in, which we can then install in your device. Our labor rates apply.

HP: 

  • Warranty Coverage: Repairs covered under warranty; no cost to you.

  • Out-of-Warranty Parts Recommendation: We can suggest a suitable part for you to purchase and bring in, which we can then install in your device. Our labor rates apply.

This Guide Applies To: