Palo Alto Cortex XDR is more advanced than a traditional antivirus solution. Cortex is an extended detection and response app that uses real-time detection to respond to malware and other sophisticated attacks while preventing malicious software from running on devices.
If your college or department is using the centrally provided endpoint management tools, your devices should already have Cortex XDR installed. If you are not sure your device is using the centrally provided tools, please reach out to your IT support team to discuss your options. You may also reach out to your campus Help Desk for assistance.
While ITS does not provide direct support for personally owned devices, it is highly recommended that all faculty, staff and students download a free, University-provided personal version of Cortex for use on home computers.
To download Cortex XDR by Palo Alto for personal devices, click on Cortex for Personal use and download the required version. Additional installation instructions can be found in the installation instruction links to the right.
Students, faculty and staff are eligible for this service.
There is no charge for this service, which is considered a common-good service.
Cortex XDR installers are available for Windows, macOS and Linux.
Submit a ticket to the ITS Help Desk via firstname.lastname@example.org